16.2 In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the European Union's Online Dispute Resolution Platform at http://ec.europa.eu/odr. They include, for example, cookies that enable you to log into secure areas of our Site, use the shopping cart and checkout. Sunday: 10:00AM–4:00PM. ... Why a Hampshire Dairy Farm is branching out into the iced … However, please note that this does not mean that your order has been accepted. Substitutions 8.1 In the event of non-availability of any Goods you order or we limit the quantity of particular Goods that you have ordered, we may offer a reasonable substitute. You must ensure that the details provided by you on registration are correct, and inform us immediately of any changes by updating your personal details. Just give them a rinse and leave them on your doorstep for collection. Tom Parker Creamery. 9.2 If you think that any of the Goods you have received does not match its description, is not of satisfactory quality, does not meet any relevant guarantee we have made, or is otherwise faulty or defective, then please contact our Call Centre who will do their best to help you and, where applicable, arrange for a refund. If you have specific delivery instructions please advise us in the ‘My Account’ section of the Website. 3.6 The price of the Goods will vary depending on whether you place a One-Off Order or a Regular Order as follows: 3.6.1 For One-Off Orders: the price of the Goods will be as quoted on the Website at the time you place your order. 3.7 You are able to place orders on the Website up to 45 days in advance, however this order window may fluctuate depending on the date you place your order, and on the dates that your roundsperson is able to deliver to your area. Wonderfully indulgent and great for when you’re on the go for a little pick me up. No orders can be delivered before this is done. Your One-Off Orders can be seen in the “My Orders” section of the Website; and 3.3.2 a regular order - this is an order for Goods you order to be delivered regularly each week or fortnight for delivery on a particular day of the week (“Regular Order”). ‘10% off an order’ or ‘two weeks’ free milk’). We reserve the right to ask you to send us reasonable evidence of any of the Goods affected by such issues. 1.3 We may update these Terms, Privacy Policy and Terms of Use at any time. Where the Event Outside Our Control affects our delivery of Goods to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. Delivery 7.1 Delivery is free of charge and will, subject to paragraphs 7.2 and 7.3, be made to the address specified by you when you register on the Website. Payment will be taken at the time of order. ☕️ Wonderfully indulgent and great for when you’re on the go for a little pick … Customer Registration and Placing an Order for Goods 3.1 You will need to register online before you will be able to place an order. 12.2 Except in respect of the Goods specified in paragraph 12.3, you may cancel all or any part of your order (without giving any reason) within 14 days after the day on which you receive the Goods (“Cancellation Period”). With a focus on offering the finest produce, sourced locally wherever possible, Gates Farm Shop promises customers a true foodie experience. 9.5 Where we give you a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. If you use the Goods for any commercial, business or resale purposes, delivery will be made usually before 10am. 1.5 Before placing an order, if you have any queries relating to these Terms please call our customer call centre (“Call Centre”) on 0345 606 3606 (local rate). You will receive email confirmation of the amended order. This enables us to personalise our content for you and to remember your user preferences. 4.3 Orders will only be confirmed for delivery once they have moved from ‘My shopping basket’ to ‘My Orders’. 2.6 Goods will not be supplied for the purposes of resale, and are only supplied for your own use as a consumer. Tom Parker Creamery - Iced Coffee (9 min DSL) - 6 x 500ml . If you send us your cancellation notice by post then your cancellation is effective from the date you post the letter to us, providing the date you post the letter is within the Cancellation Period.

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